Effective Date: Jan 1, 2025
Welcome to Skyspire Academy Private Limited. These Terms and Conditions govern your use of our website, online courses, digital services, and any other resources or content provided through Skyspire Academy. By accessing or using our services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree with any of these terms, please do not access or use our services.
Skyspire Academy reserves the right to modify, amend, or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of those changes.
1. ACCEPTANCE OF TERMS
By accessing, browsing, or using Skyspire Academy services, you agree to be bound by these Terms and Conditions. These Terms are a legally binding contract between you and Skyspire Academy.
You confirm that you are legally able to enter into this contract, and if you are under 18 years old, you have received parental or guardian consent to use our services. If you do not agree to these terms, please do not use our services.
2. ACCOUNT REGISTRATION AND SECURITY
2.1 Account Creation
To access the full range of services, features, and courses offered by Skyspire Academy, you are required to create a personal user account. This account serves as the gateway for you to engage with our online courses, track your progress, and communicate with us. During the registration process, you will be prompted to provide certain personal information. This includes, but is not limited to, your full name, a valid email address, a secure password, and any other information deemed necessary for the creation of your account.
By registering an account with Skyspire Academy, you agree to provide accurate, current, and complete information during the sign-up process. The information you provide must not be misleading or fraudulent, as it will serve as the foundation for your user experience and any support or correspondence required. Incomplete or incorrect details may result in restricted access to our services or delay in communication.
In addition, you are responsible for ensuring that your contact information, including your email address and other relevant details, remains accurate and up to date. If there are any changes to your personal or contact information, you must update your account details promptly through the account settings. Failure to keep your information current may impact your ability to receive important notifications, course updates, or customer support, and could lead to complications regarding your use of our platform.
Skyspire Academy reserves the right to reject or suspend any account registration if we determine, at our sole discretion, that the information provided is not accurate or violates our policies. Additionally, we may request additional information or verification to process your registration successfully.
2.2 Account Security
Once your account is created, you are fully responsible for the confidentiality, security, and integrity of your account and account credentials, including your username, password, and any other information that grants access to the Skyspire Academy platform. Your username and password are personal to you, and you are solely responsible for ensuring that they are kept secure and are not disclosed to any unauthorized third parties.
By agreeing to these Terms and Conditions, you acknowledge that you are fully responsible for all activities that occur under your account, whether or not these activities were authorized by you. This includes any purchases made, courses accessed, or content generated using your login credentials. As such, you must take reasonable precautions to protect your account information from unauthorized access, including the following:
•Use a strong password that includes a combination of letters, numbers, and special characters.
•Avoid sharing your account credentials with anyone, including family members, colleagues, or any third parties.
•Log out of your account after every session, particularly if you are using a shared or public computer.
•Enable two-factor authentication (2FA), if available, for an added layer of security on your account.
If you suspect or discover any unauthorized access to your account, it is your responsibility to notify Skyspire Academy immediately. You must report any security breaches or suspicious activities that may compromise the integrity of your account or any of our systems. Skyspire Academy will take necessary steps to investigate the breach and provide you with assistance in securing your account. However, we will not be held liable for any losses, damages, or unauthorized use of your account resulting from your failure to follow proper security practices or report any breaches promptly.
In the event that Skyspire Academy detects any suspicious activity related to your account, we reserve the right to suspend, limit, or terminate your access to the services immediately and without prior notice. This includes, but is not limited to, activities such as unauthorized access, hacking attempts, fraudulent purchases, or any violation of our terms. We may also request additional information or steps from you to verify your identity, and failure to cooperate may result in the permanent closure of your account.
In addition to protecting your account credentials, you are also responsible for monitoring the use of your account and ensuring that no unauthorized third parties gain access to your information. Skyspire Academy strongly advises that you do not use the same password for multiple services to avoid potential vulnerabilities. We also encourage you to monitor your account activity regularly to detect any unauthorized or suspicious transactions, content, or interactions.
Skyspire Academy may take steps to enhance your account security, including implementing technical measures to prevent unauthorized access and detect potential vulnerabilities in our system. However, please understand that while we make efforts to ensure the security of our platform, we cannot guarantee that our services will be 100% free from security breaches. As such, you acknowledge and accept that the responsibility for safeguarding your account and its associated information ultimately lies with you.
If we believe that your account is at risk, we reserve the right to temporarily suspend access to your account while we investigate the issue. You will be notified of any such actions, and we may request your cooperation to resolve any security concerns.
3. COURSE ACCESS AND USE
3.1 Course Enrollment
Upon the successful creation of your account, you will have the ability to browse and enroll in a variety of online courses offered by Skyspire Academy. The courses available to you are designed to offer educational opportunities across various subjects, and you may enroll in any course provided that you meet the necessary prerequisites, if applicable, and that you comply with all conditions outlined in this agreement.
When you decide to enroll in a course, you will be required to select the course of your choice and proceed with the enrollment process, which may involve agreeing to the course-specific terms, making payments (where applicable), and confirming your interest. Upon confirmation, your enrollment will be processed, and you will gain access to the course content, learning materials, and other relevant resources as specified in the course description.
By enrolling in a course, you acknowledge and agree that you are bound by the terms associated with that specific course, which may include additional rules, guidelines, and requirements. These may vary depending on the nature of the course, its duration, and its content. For example, certain courses may include assessments, certifications, or specific prerequisites that must be completed before gaining access to advanced content.
Skyspire Academy reserves the right to modify, discontinue, or restrict access to any course, in whole or in part, at any time, and without notice. If such changes affect your ongoing course enrollment, you will be informed, and, where applicable, we will make reasonable efforts to mitigate any impact on your learning experience.
3.2 Course Materials and Content
As part of your enrollment, you will be granted access to various materials and content associated with the courses you select. These materials may include, but are not limited to, videos, reading materials, quizzes, assignments, and interactive learning tools designed to enhance your educational experience. The content provided by Skyspire Academy is intended solely for educational purposes and is the intellectual property of Skyspire Academy or its partners.
By accessing and using these materials, you agree not to copy, reproduce, redistribute, or exploit any part of the course content for commercial gain or in any manner that violates the intellectual property rights of Skyspire Academy. All content provided to you during the course is protected by copyright laws, and any unauthorized use of this content may result in termination of your access to the course and potential legal action.
Skyspire Academy makes reasonable efforts to ensure that the course content is accurate, up-to-date, and effective in delivering the educational experience promised. However, we do not guarantee the completeness, accuracy, or suitability of any course content for specific professional or academic purposes. Course materials may also be subject to periodic updates, modifications, or additions, which will be communicated to enrolled participants. We encourage you to review and engage with the course materials regularly to maximize the benefits of the course.
3.3 Access to Course Content
Once you are enrolled in a course, you will be provided with access to all relevant learning materials associated with that course. Your access to course materials will typically be available for the duration of the course or as long as you remain enrolled, subject to the specific terms and conditions of that course. In some instances, Skyspire Academy may provide lifetime access to certain courses or content, though this is not guaranteed for every course.
Please note that access to course materials may be restricted based on the following factors:
Payment Status: If you have enrolled in a paid course and your payment is unsuccessful, your access to the course may be suspended until payment is successfully processed.
Course Availability: Access to certain courses may be time-bound, especially for courses that have specific start and end dates. Once the course period has expired, access to course materials may no longer be available.
Course-Specific Terms: Some courses may require you to meet certain milestones or complete specific activities in order to retain access to the course. If these conditions are not met, your access to the course may be restricted or revoked.
Skyspire Academy reserves the right to limit or revoke access to the course content at any time in cases where we detect violation of our terms and conditions, including but not limited to, unauthorized distribution of course materials or engagement in disruptive behavior within the course environment.
3.4 Completion of Courses and Certification
Upon successful completion of a course, you may be eligible to receive a certificate of completion or other forms of recognition, depending on the course you have enrolled in. These certificates serve as proof that you have completed the course requirements, but they are not accredited and should not be considered as formal qualifications. The availability of certifications, as well as the specific criteria for earning one, will be detailed in the course information.
In order to successfully complete a course, you may be required to pass assessments, submit assignments, participate in discussions, or demonstrate proficiency in certain skills as part of the evaluation criteria. The specific requirements for completion will vary depending on the course structure, and it is your responsibility to adhere to these requirements in order to successfully complete the course and receive any applicable certifications.
Skyspire Academy reserves the right to alter the certification process, including the criteria for certification and the format of the certificate, at any time and without prior notice. While we strive to provide timely certificates, you acknowledge that there may be delays in the issuance of certificates due to unforeseen circumstances or logistical issues.
3.5 Restrictions on Course Use
By enrolling in courses offered by Skyspire Academy, you agree to use the course content and materials solely for your personal, non-commercial educational purposes. You are expressly prohibited from:
Distributing, selling, or sublicensing course content or materials to third parties.
Modifying or creating derivative works of the course materials without prior written consent from Skyspire Academy.
Sharing your account credentials or allowing others to access course materials using your account.
Any violation of these restrictions may result in immediate suspension or termination of your account, forfeiture of any fees paid, and potential legal action. Skyspire Academy also reserves the right to take necessary steps to prevent the unauthorized distribution of course materials and to protect our intellectual property.
3.6 Course Feedback and Reviews
Skyspire Academy values your feedback and encourages you to provide reviews or evaluations of the courses you complete. This feedback helps us improve our offerings and ensures that we continue to provide high-quality educational content to our users. However, we request that all feedback and reviews be respectful, constructive, and relevant to the course content.
Skyspire Academy reserves the right to moderate and remove any feedback or reviews that are deemed inappropriate, defamatory, or violate our community guidelines. Additionally, we do not guarantee that all feedback will be published on our platform, and we reserve the right to selectively publish reviews that are in alignment with our values and educational goals.
3.7 Third-Party Content and Links
Courses offered by Skyspire Academy may include links to third-party websites or content that are outside the scope of our platform. These links are provided solely for your convenience and to enhance your learning experience. Skyspire Academy does not endorse, guarantee, or take responsibility for the content of third-party websites, nor are we liable for any damages or issues that arise from your use of these third-party resources.
It is important to understand that third-party content and links are subject to their own terms and conditions, and you should review them before engaging with any external content. Skyspire Academy will not be held responsible for any consequences arising from your use of third-party content or services.
4. PAYMENT AND FEES
4.1 Payment Structure
Skyspire Academy offers a range of courses, and the fees for each course may vary depending on factors such as course content, duration, and level of expertise. The payment structure for courses is clearly outlined on the individual course pages at the time of enrollment. By enrolling in a course, you agree to pay the specified fees in accordance with the payment terms provided.
Skyspire Academy accepts various forms of payment, including but not limited to credit cards, debit cards, and online payment platforms such as PayPal, Stripe, and other payment gateways we may choose to support. Payment methods will be explicitly listed during the checkout process, and you must ensure that the selected payment method is valid and has sufficient funds to cover the course fees.
When enrolling in a course, you are committing to the full payment for that course. If you opt for installment payments (where available), you will be bound by the terms of the installment plan. All installment payments are due as per the schedule provided, and failure to meet the payment deadlines may result in the suspension or termination of your access to the course until the payment is made in full.
4.2 Payment Processing
Skyspire Academy employs third-party payment processors to handle transactions securely. These third-party processors are responsible for collecting, processing, and storing your payment information. As such, any information you provide during the payment process is subject to the privacy policies and terms of service of the third-party payment processor. Skyspire Academy takes reasonable steps to ensure the security of your payment details, but we cannot be held liable for any breaches or issues arising from the payment processing systems used by these third parties.
Upon successful payment, you will receive a confirmation email from Skyspire Academy, including a receipt for your transaction. This confirmation serves as proof of your enrollment and successful payment for the course. Please retain this confirmation for your records.
Skyspire Academy reserves the right to modify, update, or discontinue payment methods, billing cycles, and pricing at its discretion. Any changes to the payment terms will be communicated to you prior to the implementation of the changes. If you have already enrolled in a course, any changes to pricing will only affect future transactions or renewals and will not retroactively alter the terms of your current enrollment.
4.3 Refunds and Cancellation
Skyspire Academy has a strict No Refund policy for all courses and services offered. Once payment is processed and you have been granted access to a course, no refunds will be provided under any circumstances, including but not limited to:
• Course Completion: Whether or not you complete the course, no refunds will be provided once the enrollment has been confirmed.
• Course Materials: Even if you do not use the provided course materials, once access is granted, the payment is non-refundable.
• Change of Mind: If you decide to withdraw from the course or change your mind after enrolling, no refunds will be issued.
It is your responsibility to review the course content and ensure that it meets your expectations before proceeding with payment. By making a payment for a course, you acknowledge that you have carefully considered the course details, prerequisites, and content, and you agree to the terms outlined in this agreement, including the No Refund policy.
In cases where a course is canceled by Skyspire Academy due to unforeseen circumstances, we will notify enrolled students as soon as possible. In such situations, Skyspire Academy will provide alternative solutions, such as offering access to a similar course or allowing a transfer of enrollment to a future offering of the same course. However, in no case will a cash refund be issued.
4.4 Price Adjustments and Promotions
Skyspire Academy reserves the right to adjust the prices of courses at any time, including offering promotional discounts, special offers, or seasonal pricing. If you enroll in a course before a price change or promotion, the price you paid at the time of enrollment will remain valid for that specific enrollment. However, any future enrollments or renewals will be subject to the updated pricing.
Promotional offers, including discounts, vouchers, or any other form of special pricing, are subject to specific terms and conditions, and may not be combined with other offers or applied to previously purchased courses. Skyspire Academy will clearly outline the terms of any promotional offers before you proceed with payment, and you must comply with these terms in order to take advantage of the offer.
If you have been provided with a discount code or voucher, you must enter it during the checkout process. Failure to apply the code correctly before completing the purchase may result in the promotion not being applied, and Skyspire Academy will not retroactively apply discounts to completed transactions.
4.5 Taxes and Additional Fees
Skyspire Academy’s course fees are exclusive of applicable taxes, unless otherwise specified. Depending on your location and applicable tax laws, you may be required to pay additional taxes (such as VAT, sales tax, etc.) on top of the course fees. These taxes will be calculated and added to your total amount during the checkout process before you confirm your payment.
If any additional charges, fees, or taxes are required, it is your responsibility to pay these amounts in accordance with the applicable tax laws. Skyspire Academy will not be responsible for any tax obligations or payments that you are required to make under local, regional, or national tax regulations. You agree to comply with any and all tax requirements relevant to your purchase.
Skyspire Academy will also have the right to adjust or revise fees, taxes, and charges as per legal requirements, changes in tax rates, or changes in regulatory frameworks. You will be notified in advance of any such adjustments.
4.6 Delayed or Failed Payments
If you fail to make a timely payment for a course, your access to the course may be suspended until the payment is completed. Skyspire Academy reserves the right to restrict or terminate access to your course materials if payment is not received within the specified time period.
In cases of failed payments due to issues such as expired credit cards, insufficient funds, or technical errors with the payment provider, you will be notified immediately. You will be required to update your payment information or provide an alternative payment method in order to continue your course enrollment.
Skyspire Academy may, at its discretion, charge a late payment fee for overdue payments, or suspend your access until payment is received. Any fees associated with delayed or failed payments will be communicated to you in advance, and it is your responsibility to ensure that your payments are made in a timely manner.
4.7 Payment Disputes and Chargebacks
In the event of a payment dispute or chargeback initiated by your payment provider, you agree to promptly notify Skyspire Academy of the dispute. Any chargebacks or payment reversals will result in immediate suspension of access to the course, and your account may be terminated. Skyspire Academy reserves the right to seek resolution of payment disputes through legal means and may take appropriate actions to recover any outstanding amounts, including initiating collections procedures.
If a chargeback is successfully processed, you will be held liable for any costs, including but not limited to administrative fees, legal fees, and the original amount of the chargeback. Skyspire Academy will also have the right to refuse future service to individuals who have previously initiated chargebacks without valid reasons.
5. COURSE ACCESS AND USE
5.1 Access to Courses
Upon successful enrollment and payment, you will be granted access to the course materials through your Skyspire Academy account. Access to course content, which may include video lectures, reading materials, quizzes, assignments, and other related resources, will be provided to you for the duration specified on the course page.
Skyspire Academy reserves the right to modify the course access period, or to withdraw access to course materials at any time. If any such changes occur, we will notify you in advance, and you will be offered a reasonable adjustment, including access to a similar course or an extension of the access period, if applicable.
Course access is provided on a personal, non-transferable basis. This means that the course materials and any associated resources are intended solely for your use. You may not share your course materials, login credentials, or access details with any third party. Sharing your access with others or unauthorized distribution of course materials is prohibited and may result in the suspension or termination of your account.
Skyspire Academy’s courses are made available in digital format, which may include downloadable content. While we strive to provide a smooth and reliable user experience, access to course materials may be subject to technical limitations, including internet connectivity issues, server outages, or other unforeseen events. Skyspire Academy is not liable for any disruption to access caused by these external factors.
5.2 Restrictions on Use
By enrolling in a course, you agree to the following restrictions on your use of the course materials:
• Non-Commercial Use: All course materials provided by Skyspire Academy are for personal educational use only. You may not use the materials for any commercial purposes, including but not limited to selling, distributing, or modifying the materials for resale or any other financial gain.
• Prohibited Activities: You are prohibited from engaging in any activities that infringe upon the intellectual property rights of Skyspire Academy, including, but not limited to, copying, reproducing, redistributing, or publicly displaying the course content without permission. You also agree not to reverse engineer, decompile, or disassemble the course materials for any purpose.
• Sharing and Distribution: You may not share your course login details or distribute course content to others, whether for free or for a fee. Sharing of access credentials with third parties, whether explicitly or implicitly, constitutes a violation of this agreement.
Failure to comply with these restrictions may result in the immediate termination of your course access, suspension of your account, or other legal action if necessary. Skyspire Academy reserves the right to seek damages for any violation of these terms, including the unauthorized use of course materials.
5.3 Intellectual Property Rights
Skyspire Academy retains all intellectual property rights over the course content, including but not limited to copyrights, trademarks, and any other proprietary rights. All content provided in the courses, including but not limited to text, video, audio, images, and any other course materials, is the sole property of Skyspire Academy or its licensors.
You are granted a limited, non-exclusive, non-transferable license to access and view the course materials for personal educational purposes only. This license is subject to the terms and conditions outlined in this agreement and may be revoked at any time if you fail to comply with these terms.
You acknowledge that by enrolling in a course, you do not acquire any ownership rights in the course content or materials, and you agree to respect the intellectual property rights of Skyspire Academy and its affiliates.
5.4 Updates and Modifications to Course Content
Skyspire Academy strives to keep course content up-to-date, relevant, and engaging. However, we reserve the right to modify, update, or revise course materials at our discretion. Updates may include the addition of new content, removal of outdated materials, or revisions to improve the learning experience.
While we make every effort to ensure that course content is accurate and up-to-date, Skyspire Academy does not guarantee the ongoing availability of any specific course content. Any changes made to a course will be communicated to students through their registered email address or via the course platform. You agree to comply with any updated terms and conditions that may apply when new content is introduced.
Skyspire Academy is not liable for any inconvenience or disruption caused by updates or modifications to the course materials. However, if significant changes are made to a course that affect your ability to complete the course, we will provide reasonable accommodations, which may include a refund, a course transfer, or an extension of course access.
5.5 Course Completion and Certification
Skyspire Academy offers a certificate of completion for certain courses, contingent upon fulfilling the requirements outlined in the course details. These requirements typically include successful completion of quizzes, assignments, and exams, as well as active participation in any course activities, as applicable.
Completion of a course does not necessarily guarantee the issuance of a certificate, as certification is subject to meeting the specific standards set for each course. If certification is offered, it will be made available to you in digital format upon successful completion, and you may choose to download or print the certificate for personal use. The certificate is issued solely by Skyspire Academy and may not be recognized by other institutions unless specifically stated.
If you do not meet the course requirements, you will not be eligible to receive a certificate. Skyspire Academy does not offer refunds for courses where a certificate is not awarded due to non-completion or failure to meet the required standards.
5.6 Course Expiration and Termination
Access to each course is typically provided for a specified duration. Once this period expires, your access to the course will be revoked, unless otherwise stated. You will be notified of your course expiration date, and should you wish to continue accessing the course after the expiration period, you may be required to pay for a renewal or an extension of access.
Skyspire Academy reserves the right to terminate or suspend your access to a course at any time for reasons including but not limited to:
• Violation of Skyspire Academy’s terms and conditions, including the misuse of course materials.
• Failure to comply with payment obligations or payment disputes.
• Inactivity or non-participation in the course for an extended period.
• Unlawful, disruptive, or unethical behavior within the course community.
In the event of termination or suspension, you will not be entitled to a refund for any fees paid, and you will lose access to all course materials. Any uncompleted course or materials will remain inaccessible, and your progress will be forfeited. If you believe your access was wrongfully terminated, you may appeal to Skyspire Academy’s support team for a resolution, though this decision is final.
5.7 Third-Party Content and Links
Skyspire Academy’s courses may contain links to third-party websites or content that are not owned or operated by Skyspire Academy. These third-party sites are provided for your convenience and may offer additional resources, materials, or services that supplement the course content. However, Skyspire Academy is not responsible for the content, accuracy, or availability of any third-party sites, nor does it endorse or recommend these sites unless explicitly stated.
You agree that your use of third-party content or links is at your own risk, and you should review the terms and conditions of any third-party websites before engaging with them. Skyspire Academy shall not be liable for any damages, losses, or negative experiences resulting from your use of third-party websites or resources.
6. PRICING, PAYMENTS, AND BILLING
6.1 Pricing Policy
Skyspire Academy strives to offer competitive pricing for its online courses while ensuring high-quality educational content. All prices listed on the website are in the currency specified at checkout and are subject to change at any time without prior notice. We reserve the right to modify course prices, introduce promotional discounts, or implement special offers at our discretion. However, once you have enrolled in a course and completed the payment process, the price paid at the time of purchase will remain unchanged for that specific transaction.
The prices displayed on the Skyspire Academy website may differ from those on third-party platforms, resellers, or partner websites. Skyspire Academy is not obligated to match or honor prices listed on external platforms. Promotional offers, discount codes, and limited-time deals may be subject to additional terms and conditions, and Skyspire Academy reserves the right to modify or withdraw such promotions at any time.
All prices are exclusive of applicable taxes, duties, and processing fees unless explicitly stated otherwise. Any applicable taxes, including but not limited to VAT, GST, or sales tax, will be calculated at checkout based on your location and applied to the total purchase price.
6.2 Payment Methods
Skyspire Academy accepts a variety of payment methods, including but not limited to credit cards, debit cards, PayPal, digital wallets, and other electronic payment methods as available at checkout. Payment methods may vary based on your geographic location, and Skyspire Academy reserves the right to add or remove payment options at any time.
By submitting payment information, you represent and warrant that:
• You are authorized to use the payment method provided.
• The payment information supplied is accurate and complete.
• You will ensure sufficient funds or credit availability to cover the total transaction amount.
Skyspire Academy is not responsible for any fees, overdraft charges, or penalties imposed by your financial institution due to insufficient funds or incorrect payment details. In the event of a failed or declined transaction, you must resolve the issue with your payment provider before attempting another payment.
6.3 Recurring Payments and Subscription Plans
If a course or service is offered on a subscription basis, you will be required to authorize recurring payments. By enrolling in a subscription plan, you agree to automatic billing for the specified term (e.g., monthly, quarterly, or annually) until you cancel the subscription. The recurring payment will be deducted using the original payment method provided unless updated by you.
Failure to make a scheduled payment may result in the suspension or termination of access to the subscribed course or service. If your payment method is declined, Skyspire Academy reserves the right to attempt to process the payment multiple times before suspending access.
If you wish to cancel your subscription, you must do so before the next billing cycle. Skyspire Academy does not offer refunds for partially used subscription periods.
6.4 Payment Processing and Third-Party Services
Skyspire Academy uses third-party payment processors to facilitate transactions. By making a purchase, you acknowledge and agree that payment processing is handled by external providers, and your financial details may be transmitted to these third parties in accordance with their terms and privacy policies.
While Skyspire Academy ensures that all payment processing partners adhere to security standards, we are not responsible for any errors, delays, or unauthorized transactions caused by these third-party services. If you encounter a billing issue, you should contact Skyspire Academy’s support team and, if necessary, your payment provider to resolve the matter.
6.5 No Refund Policy
Skyspire Academy maintains a strict NO REFUND POLICY for all courses, subscriptions, and digital content purchases. Due to the nature of digital products, once access has been granted, refunds will not be issued under any circumstances, including but not limited to:
• Change of mind after purchase.
• Inability to complete or access the course due to personal reasons.
• Failure to achieve expected results or outcomes from the course.
• Disputes regarding course content, teaching style, or presentation.
• Accidental purchases or duplicate enrollments (unless reported immediately before access is granted).
By purchasing a course, you acknowledge and agree to this no-refund policy. We encourage prospective students to carefully review the course details, syllabus, and any available previews before making a purchase.
In exceptional cases where a refund is deemed necessary (e.g., technical issues preventing access that Skyspire Academy is unable to resolve), the decision to issue a refund will be at the sole discretion of Skyspire Academy’s management. Any approved refunds, if granted, will be processed using the original payment method, and processing times may vary depending on your bank or payment provider.
6.6 Chargebacks and Payment Disputes
Filing a chargeback or payment dispute with your bank or payment provider for a valid purchase from Skyspire Academy is a violation of our terms and conditions. If a chargeback is initiated, your account may be subject to suspension or termination, and legal action may be taken to recover the disputed amount.
If you believe there is an error with your transaction, we strongly encourage you to contact Skyspire Academy’s support team before initiating a chargeback. We will make every reasonable effort to resolve the issue amicably.
Skyspire Academy reserves the right to contest any fraudulent chargebacks, provide evidence of the purchase, and take necessary steps to recover losses, including but not limited to legal proceedings or debt collection efforts.
6.7 Currency Conversion and International Transactions
If you are purchasing from outside the designated currency region, your payment provider may impose currency conversion fees or international transaction charges. Skyspire Academy is not responsible for any additional fees applied by banks or payment providers related to currency exchange or foreign transactions.
The prices displayed on our website may not reflect real-time currency exchange rates, and the final amount charged may differ due to fluctuations in currency values. We recommend checking with your payment provider for information on foreign transaction fees before completing your purchase.
6.8 Promotions, Discounts, and Gift Codes
Skyspire Academy may occasionally offer promotions, discounts, or gift codes for specific courses. The following terms apply to such offers:
• Discounts and promotions are valid only for the period specified and cannot be applied retroactively.
• Promotional codes must be entered at checkout and cannot be added after a purchase has been completed.
• Some discounts may be subject to additional terms, such as limitations on usage, eligibility requirements, or exclusions from other offers.
• Skyspire Academy reserves the right to cancel or modify promotions at any time without prior notice.
Gift codes issued by Skyspire Academy are non-transferable, cannot be redeemed for cash, and must be used before the expiration date. Misuse of promotional codes, including unauthorized reselling, may result in account suspension.
6.9 Payment Verification and Fraud Prevention
To ensure a secure and safe purchasing experience, Skyspire Academy may implement verification procedures for certain transactions. We reserve the right to:
• Request additional information to verify a transaction, including proof of identity.
• Decline transactions suspected of fraud, unauthorized use, or suspicious activity.
• Block access to courses if fraudulent payment activity is detected.
We take payment security seriously and comply with industry-standard fraud prevention measures. However, users are responsible for safeguarding their payment details and reporting any unauthorized transactions immediately.
7. COURSE ACCESS, USAGE, AND LICENSE AGREEMENT
7.1 Grant of License
When you purchase or enroll in a course from Skyspire Academy, you are granted a limited, non-exclusive, non-transferable, revocable, and personal license to access and use the course materials for your individual learning purposes only. This license does not grant you any rights of ownership over the course content, nor does it allow you to distribute, modify, resell, or share the materials in any form, whether digitally or physically.
Your access to the course materials is conditioned upon your continued compliance with these terms. Skyspire Academy reserves the right to revoke this license at any time if you are found to be in violation of our policies.
7.2 Course Access Duration
The availability of course materials varies depending on the course type and pricing model:
• Lifetime Access Courses: Some courses may offer lifetime access, meaning you will have indefinite access to the content for as long as the course remains available on Skyspire Academy’s platform. However, lifetime access does not guarantee that the course will be available indefinitely, as it may be removed, updated, or replaced due to content revisions, legal compliance, or business decisions.
• Subscription-Based Courses: If a course is available through a subscription model, you will retain access only for the duration of your active subscription. If the subscription is canceled or payment is not received, access to the course materials will be revoked immediately.
• Limited-Time Courses: Some courses may have a fixed access period (e.g., 6 months or 1 year). After the designated period, access to the course materials will expire, and renewal may be required for continued access.
Skyspire Academy does not guarantee perpetual availability of any course and reserves the right to remove, alter, or discontinue any course at its sole discretion.
7.3 Permitted Use of Course Materials
By enrolling in a course, you agree to use the materials solely for your personal education and not for commercial, public, or unauthorized purposes. You are strictly prohibited from:
• Copying, reproducing, or distributing course content without explicit written permission.
• Sharing your login credentials with others to grant them unauthorized access.
• Posting or uploading course materials on external websites, forums, social media, or any public domain.
• Using course content for teaching, coaching, or creating derivative works without prior approval.
Any breach of these restrictions may result in immediate termination of your access without compensation, and Skyspire Academy reserves the right to pursue legal action for violations.
7.4 Technical Requirements and System Compatibility
It is your responsibility to ensure that you have the necessary technology and internet access to view and interact with the course materials. Skyspire Academy provides courses in various formats, including video lectures, PDFs, quizzes, and interactive content, which may require specific hardware or software, such as:
• A stable internet connection for video streaming.
• A compatible web browser (Chrome, Firefox, Safari, etc.).
• Audio and video playback capabilities.
• Specific applications for downloadable resources (e.g., PDF viewers).
Skyspire Academy is not responsible for technical issues arising from incompatibility, slow internet speeds, or device limitations. No refunds will be issued due to technical difficulties that are beyond our control.
7.5 Updates, Modifications, and Course Revisions
Skyspire Academy continuously updates course content to maintain accuracy and relevance. As a result, the following conditions apply:
• Course materials may be modified, expanded, or replaced without prior notice.
• Older content may be removed or archived if it becomes outdated or redundant.
• Some updates may require users to re-complete sections or assessments.
While enrolled students will generally receive access to course updates, Skyspire Academy reserves the right to introduce new versions of a course as separate offerings that may require a new purchase.
7.6 Course Completion Certificates
Certain courses may offer certificates of completion upon successfully meeting all course requirements. These certificates:
• Are intended for personal and professional development but do not confer formal accreditation unless explicitly stated.
• Are issued digitally and cannot be physically mailed unless otherwise specified.
• Do not guarantee employment, academic recognition, or professional certification.
Skyspire Academy reserves the right to revoke a certificate if it was obtained fraudulently or through academic dishonesty.
7.7 Suspension or Termination of Access
Skyspire Academy reserves the right to suspend or permanently terminate your access to any course without prior notice if:
• You violate any of the usage policies stated in this agreement.
• You engage in unauthorized sharing, piracy, or redistribution of course materials.
• You fail to comply with payment terms or engage in fraudulent payment activities.
• Your behavior within course forums or discussions is deemed inappropriate, offensive, or disruptive.
Suspension or termination due to policy violations will not result in any refunds, and Skyspire Academy reserves the right to take legal action against any infringing individuals.
7.8 User Responsibility for Learning Outcomes
Skyspire Academy provides high-quality educational content, but your success and learning outcomes depend on your personal effort, dedication, and application of the knowledge gained. We make no guarantees regarding:
• Specific academic or professional achievements.
• Certification or licensing approvals.
• Job placements or salary increases.
You acknowledge that Skyspire Academy is not responsible for your failure to complete a course, lack of comprehension, or inability to achieve desired results.
8. PAYMENT TERMS, PRICING, AND BILLING POLICIES
8.1 Payment Methods and Processing
Skyspire Academy offers multiple payment options, including but not limited to credit cards, debit cards, PayPal, and other secure online payment gateways. By making a purchase, you authorize Skyspire Academy (or its third-party payment processor) to charge your selected payment method for the full course price, including any applicable taxes or fees.
All transactions are processed in the currency displayed at checkout. If your bank or payment provider charges conversion fees, additional charges may apply, for which Skyspire Academy bears no responsibility.
8.2 Pricing Structure and Changes
Course prices are determined by Skyspire Academy and may vary based on promotional offers, subscription models, or bundle discounts. We reserve the right to:
• Modify course prices at any time without prior notice.
• Offer time-limited discounts or flash sales that may not be applicable retroactively.
• Adjust pricing for new versions or editions of a course.
If you purchase a course at a certain price and the price later changes (either increases or decreases), no partial refunds, price adjustments, or compensatory discounts will be offered.
8.3 Taxes and Additional Fees
You are responsible for any applicable sales tax, value-added tax (VAT), or other government-imposed fees associated with your purchase. These charges may be automatically calculated and added at checkout based on your billing address.
In certain jurisdictions, tax laws require us to collect and remit such taxes on your behalf, and you acknowledge that Skyspire Academy will comply with these legal obligations.
8.4 No Refund Policy
Skyspire Academy enforces a strict no-refund policy on all purchases. By enrolling in a course, you agree that:
• All sales are final, and no refunds will be issued under any circumstances.
• Dissatisfaction with course content, lack of engagement, technical difficulties on your end, or a change of mind does not qualify for a refund.
• You are responsible for reviewing course descriptions, previews, and FAQs before making a purchase.
If you dispute a charge through your bank or payment provider, Skyspire Academy reserves the right to terminate your account and revoke access to all enrolled courses. Additionally, any chargeback claims deemed fraudulent will be reported to legal authorities.
8.5 Subscription Plans and Recurring Payments
If you subscribe to a course or membership plan, your payment method will be charged automatically at the start of each billing cycle (monthly, quarterly, or annually, as applicable). You agree to:
• Keep your payment details up to date to avoid service interruptions.
• Accept that failing to cancel before a renewal date will result in continued charges.
Cancellation requests must be submitted before the renewal date to prevent the next charge. Skyspire Academy does not offer prorated refunds for mid-cycle cancellations.
8.6 Failed or Declined Payments
If your payment is declined due to insufficient funds, expired cards, or other issues, you will be notified, and multiple retry attempts may be made. If the issue persists:
• Your account or course access may be temporarily suspended.
• You may be required to update your payment details and manually process the payment.
Repeated failed payments may result in permanent account termination at Skyspire Academy’s discretion.
8.7 Unauthorized Transactions and Fraud Prevention
Skyspire Academy implements strict fraud prevention measures and reserves the right to:
• Cancel any order suspected of fraudulent activity.
• Request identity verification before processing certain transactions.
• Report suspicious purchases to law enforcement or financial institutions.
If your account is found engaging in unauthorized purchases, payment reversals, or misuse of promotional offers, we may terminate your access immediately without prior notice.
9. INTELLECTUAL PROPERTY RIGHTS AND RESTRICTIONS
9.1 Ownership of Content
All content provided on Skyspire Academy’s platform, including but not limited to course materials, video lectures, PDFs, quizzes, interactive exercises, written text, images, graphics, software, and branding elements (logos, trademarks, and service marks), is the exclusive intellectual property of Skyspire Academy Private Limited or its licensors.
By accessing or purchasing a course, you do not gain ownership of any intellectual property rights associated with the content. Skyspire Academy retains full rights over all course materials, including future modifications, derivative works, and licensing rights.
9.2 Limited License for Personal Use
When you enroll in a course, Skyspire Academy grants you a personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the course content solely for personal educational purposes. This license strictly prohibits:
• Copying, downloading, modifying, or redistributing course materials without explicit written permission.
• Sharing your login credentials or providing third parties with unauthorized access to any course.
• Recording, screenshotting, or screen-sharing videos, quizzes, or any proprietary material.
• Posting, reselling, sublicensing, or making course content available on any external platform, including YouTube, social media, educational websites, or personal blogs.
• Using the course content to develop competing products, training programs, or similar educational offerings.
Violation of these terms may result in the immediate termination of your account and potential legal action for copyright infringement.
9.3 Protection Against Unauthorized Use
Skyspire Academy employs technological measures, such as watermarking, access control systems, and digital rights management (DRM), to prevent unauthorized use or redistribution of its content. We actively monitor for:
• Accounts engaging in mass downloads or suspicious activity.
• Unauthorized distribution of course materials on external websites or marketplaces.
• Attempts to bypass security protections or remove copyright notices.
If unauthorized use is detected, Skyspire Academy reserves the right to suspend or permanently terminate accounts without refund, pursue legal action, and seek damages for intellectual property violations.
9.4 Reporting Copyright Infringement
If you believe that any course materials have been copied, shared, or distributed in violation of Skyspire Academy’s copyright, you may report the infringement by providing:
• The specific content being infringed.
• The location of the infringing material (e.g., URL, social media post).
• Evidence of unauthorized distribution.
• Your contact information.
Upon verification, Skyspire Academy may take appropriate action, including issuing takedown notices, disabling accounts, or initiating legal proceedings.
9.5 Trademark and Branding Protection
Skyspire Academy’s name, logo, slogan, and branding elements are protected under trademark laws, and their use is strictly prohibited without prior written consent. This means you may not:
• Use Skyspire Academy’s name or branding for personal, commercial, or promotional purposes.
• Create misleading associations implying endorsement, partnership, or affiliation.
• Register domain names, social media accounts, or business names incorporating “Skyspire Academy” or any confusingly similar variation.
Unauthorized use of Skyspire Academy’s trademarks may lead to immediate legal action and enforcement under applicable intellectual property laws.
9.6 Consequences of Intellectual Property Violations
Any unauthorized reproduction, distribution, or misuse of Skyspire Academy’s intellectual property will result in:
• Immediate termination of access to courses without refund.
• Legal action seeking damages for copyright or trademark violations.
• A permanent ban from purchasing or accessing any future courses.
Skyspire Academy actively enforces its intellectual property rights and reserves the right to take legal action against individuals or organizations that violate these terms.
10. USER CONDUCT AND PROHIBITED ACTIVITIES
10.1 General Code of Conduct
As a student, instructor, or visitor of Skyspire Academy, you agree to use the platform in a manner that is ethical, lawful, and respectful. You must adhere to all applicable laws, regulations, and Skyspire Academy’s policies when accessing, purchasing, or engaging with content on our platform.
You agree to refrain from any behavior that could harm the integrity of Skyspire Academy, its users, instructors, or digital infrastructure. This includes but is not limited to:
• Respecting the learning environment by engaging in professional and courteous interactions.
• Avoiding disruptive behavior such as spamming, trolling, or harassing others.
• Complying with all terms and conditions outlined in this agreement.
Any violation of these standards may result in immediate suspension, termination, and legal action if necessary.
10.2 Prohibited Activities
To maintain a secure, fair, and professional learning environment, Skyspire Academy strictly prohibits the following activities:
10.2.1 Unauthorized Access and Account Misuse
• Sharing, selling, or transferring your account to another person.
• Creating multiple accounts to bypass restrictions, gain unauthorized benefits, or manipulate reviews.
• Attempting to access another user’s account, personal data, or payment information without permission.
• Using bots, automation tools, or scraping technology to extract content, monitor activity, or manipulate systems.
10.2.2 Intellectual Property Violations
• Copying, reproducing, recording, distributing, or republishing course materials.
• Modifying or removing Skyspire Academy’s branding, copyright notices, or security features.
• Using course content to create competing training materials, courses, or educational businesses.
10.2.3 Academic Dishonesty and Manipulation
• Posting misleading, false, or fabricated information in course discussions or reviews.
• Sharing quiz answers, exam questions, or any assessment materials to gain an unfair advantage.
• Manipulating rankings, ratings, or engagement metrics to misrepresent a course’s quality.
10.2.4 Malicious and Harmful Activities
• Engaging in hacking, phishing, malware distribution, or any cyberattacks against Skyspire Academy or its users.
• Uploading or transmitting viruses, worms, or harmful code that could disrupt platform functionality.
• Attempting to exploit software bugs, vulnerabilities, or loopholes for personal gain.
10.2.5 Harassment, Hate Speech, and Offensive Content
• Engaging in abusive, discriminatory, or threatening behavior toward students, instructors, or staff.
• Using racist, sexist, homophobic, or otherwise offensive language in discussions or course interactions.
• Promoting violence, terrorism, hate speech, or illegal activities within the platform.
10.2.6 Fraud, Scams, and Deceptive Practices
• Impersonating Skyspire Academy staff, instructors, or users for fraudulent purposes.
• Providing false payment details or engaging in credit card fraud, chargeback abuse, or refund scams.
• Posting misleading job offers, advertisements, or external links to phishing websites.
10.3 Enforcement Actions for Violations
If Skyspire Academy determines that you have violated these conduct policies, we reserve the right to take immediate action, which may include:
• Account suspension or permanent termination without refund.
• Blocking access to any current and future courses.
• Removing course progress, certifications, or achievements obtained through dishonest means.
• Legal action for severe violations such as hacking, fraud, or intellectual property theft.
Additionally, severe violations may be reported to law enforcement authorities, credit bureaus, or other regulatory agencies if required by law.
10.4 Reporting Misconduct and Violations
If you witness any prohibited activities or inappropriate behavior on Skyspire Academy, you may report it through:
• The in-platform reporting feature.
• Contacting our support team with details of the violation.
• Providing evidence such as screenshots, links, or messages for review.
Skyspire Academy will investigate all reports and take appropriate action as deemed necessary.
11. THIRD-PARTY SERVICES AND EXTERNAL LINKS
11.1 Third-Party Integrations and Services
Skyspire Academy may integrate with third-party platforms, tools, or services to enhance the functionality of its courses and learning experience. These may include but are not limited to:
• Payment Processors (e.g., Stripe, PayPal, Razorpay) for handling secure transactions.
• Video Hosting Services (e.g., Vimeo, YouTube, Wistia) for streaming course lectures.
• Learning Management Systems (LMS) that manage course delivery, quizzes, and progress tracking.
• Customer Support and Chat Services that provide real-time assistance.
• Marketing and Analytics Platforms that help us understand user engagement.
By using Skyspire Academy’s platform, you acknowledge that some course functionalities rely on these external services, and their availability, performance, or policies are beyond Skyspire Academy’s control.
11.2 No Liability for Third-Party Services
While we strive to work with reliable and secure third-party providers, Skyspire Academy does not warrant, endorse, or assume responsibility for the quality, security, availability, or reliability of any third-party services integrated into the platform.
You acknowledge that:
• Any service interruptions, data breaches, errors, or failures caused by third-party providers are not Skyspire Academy’s liability.
• You are subject to the terms and conditions of each third-party service when you interact with them.
• We do not control pricing, refund policies, or terms of service of third-party providers.
• If a third-party service discontinues or modifies its features, it may affect course accessibility, and Skyspire Academy will not be held responsible.
11.3 External Links and Third-Party Content
Skyspire Academy’s courses, website, or platform may contain links to external websites, resources, or third-party content, such as:
• Supplementary reading materials or academic references.
• External video resources or guest lectures.
• Partner platforms offering additional educational tools.
• Instructor-recommended tools, software, or websites.
These external links are provided solely for educational and informational purposes, and we:
• Do not own or control the content on third-party websites.
• Do not guarantee the accuracy, reliability, or legality of external resources.
• Are not responsible for any viruses, security risks, or misleading information encountered on third-party sites.
• Are not liable for any damages, loss of data, or disruptions caused by external website interactions.
Users are advised to exercise caution and review the privacy policies and terms of any external websites before engaging with them.
11.4 Advertisements and Affiliate Links
Skyspire Academy may include advertisements or affiliate links to external services, products, or educational tools. If a course or webpage includes affiliate links, Skyspire Academy may earn a commission when users make a purchase through those links. However:
• These links are provided for user convenience and do not imply an official endorsement.
• Users are responsible for verifying the legitimacy of third-party services before making any purchases.
• We do not control pricing, terms, or guarantees offered by third-party advertisers.
11.5 User Responsibility for Third-Party Interactions
If you choose to engage with any third-party service, you do so at your own risk. Skyspire Academy strongly recommends that users:
• Read and understand the terms and conditions of any third-party service before providing personal or payment information.
• Be cautious when downloading any external software, plugins, or tools recommended in courses.
• Verify external sources before making financial transactions or purchases based on recommendations.
11.6 Changes in Third-Party Services
Skyspire Academy reserves the right to modify, replace, or discontinue third-party integrations if necessary. This may occur if:
• A third-party provider discontinues their service.
• The integration no longer meets security or performance standards.
• A better alternative becomes available.
If such changes affect course functionality, Skyspire Academy will make reasonable efforts to inform users and find alternative solutions, but we are not obligated to provide replacements for discontinued services.
12. DISPUTE RESOLUTION AND LEGAL ACTION
12.1 Governing Law and Jurisdiction
These Terms and Conditions, along with any disputes arising from your use of Skyspire Academy Private Limited’s services, shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.
By using Skyspire Academy’s platform, you agree that any legal action, dispute, or claim shall be exclusively subject to the jurisdiction of the courts of [Punjab), and you irrevocably consent to submit to the jurisdiction of these courts. If you reside outside India, you acknowledge that you are voluntarily submitting to Indian legal proceedings and waive any claims of lack of jurisdiction or inconvenient forum.
12.2 Mandatory Dispute Resolution Process
Before initiating any formal legal proceedings, you agree to first attempt to resolve the issue through Skyspire Academy’s internal dispute resolution process. The steps for resolution are as follows:
1. Written Notice of Dispute – You must submit a formal written notice via email to HELP@SKYSPIRE.ONLINE, clearly outlining:
• The nature of your dispute or complaint.
• The resolution you are seeking.
• Any relevant supporting documentation.
2. Internal Investigation and Response – Upon receiving your complaint, Skyspire Academy will conduct an internal review and respond within 30 business days with a proposed resolution or further steps to address your concern.
3. Mediation (If Required) – If the issue is not resolved through internal discussions, both parties may voluntarily agree to mediation, facilitated by a mutually agreed-upon independent mediator. The mediation will take place in India and follow standard dispute resolution protocols.
4. Final Legal Action – If no resolution is reached within 60 days from the initial notice, either party may pursue formal legal action, as per Indian law.
Failure to adhere to this dispute resolution process may result in the immediate dismissal of your legal claim in court.
12.3 Arbitration Agreement
To the extent permitted by Indian law, you agree that any legal dispute arising out of or related to these Terms and Conditions shall be resolved exclusively through arbitration rather than litigation.
• The arbitration will be conducted in accordance with the Arbitration and Conciliation Act, 1996, and its subsequent amendments.
• The arbitration proceedings shall take place in India, and the language of the arbitration shall be English.
• The arbitrator shall be appointed in accordance with the rules of a recognized arbitration institution in India.
• The decision of the arbitrator shall be final and binding, with no right to appeal, except as permitted under Indian arbitration laws.
• The costs of arbitration shall be shared equally between both parties unless otherwise decided by the arbitrator.
By agreeing to these Terms, you waive your right to participate in any class-action lawsuit or similar collective legal proceedings.
12.4 Limitation on Claims
Any claim or dispute arising under these Terms and Conditions must be filed within three (3) months from the date the dispute first arose. Failure to initiate legal action within this period shall result in the permanent waiver of the claim.
13. INDEMNIFICATION AND LIABILITY LIMITATIONS
13.1 User Indemnification of Skyspire Academy
By using Skyspire Academy Private Limited’s platform, services, and courses, you agree to indemnify, defend, and hold harmless Skyspire Academy, its directors, employees, affiliates, licensors, agents, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from:
1. Your Violation of These Terms – Any breach of the Terms and Conditions outlined in this document.
2. Unauthorized Use of Our Services – Any misuse, fraudulent use, or illegal activities conducted through your account.
3. Intellectual Property Infringement – Any violation of copyrights, trademarks, or proprietary content when using, reproducing, or distributing Skyspire Academy’s course materials or intellectual property.
4. Third-Party Interactions – Any disputes, conflicts, or losses incurred through your interaction with external services, instructors, students, or third-party providers linked to our platform.
5. Your Violation of Laws or Regulations – Any act that contravenes Indian laws, international regulations, or other governing authorities while using our services.
Skyspire Academy reserves the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to fully cooperate in our defense as requested.
13.2 Limitation of Liability
To the maximum extent permitted by Indian law, Skyspire Academy Private Limited, along with its employees, affiliates, partners, licensors, and service providers, shall not be liable for any:
• Direct, indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to financial loss, business interruption, lost profits, loss of data, reputational harm, or emotional distress.
• Service disruptions, technical failures, or security breaches, whether caused by internal systems, third-party providers, or cyberattacks.
• Errors, omissions, or inaccuracies in course content, including outdated materials, incorrect information, or personal reliance on course recommendations.
• Losses arising from reliance on third-party services, such as payment gateways, LMS providers, external video hosting, or learning tools.
• Legal or regulatory consequences arising from improper usage of Skyspire Academy’s materials, particularly in exam preparation, visa applications, or employment-related certifications.
13.3 Cap on Financial Liability
If Skyspire Academy is found legally liable for any damages under applicable law, the maximum amount payable in such an event shall not exceed the total fees paid by you for the specific course or service that caused the dispute, within the preceding six (6) months.
This financial cap on liability applies even if Skyspire Academy has been advised of the possibility of damages and even if the legal remedy fails to achieve its essential purpose.
13.4 No Warranties or Guarantees
Skyspire Academy provides its courses and services on an “as-is” and “as-available” basis, without any warranties or guarantees, either express or implied.
We do not guarantee:
• Uninterrupted, error-free, or completely secure access to courses and platform features.
• Immediate technical support or resolution of all issues encountered.
• That our educational content will always be accurate, applicable, or up to date for specific industry requirements, exams, or certifications.
• That completion of any course guarantees job placement, salary increase, certification approval, or visa success.
All users assume full responsibility for the use of our materials, platform, and services, and Skyspire Academy disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
13.5 Risk Assumption by Users
By using Skyspire Academy’s services, you acknowledge and accept that:
• The use of online courses and digital platforms inherently carries risks, including but not limited to system failures, unauthorized access, and cyber threats.
• Any personal, financial, or professional decisions made based on Skyspire Academy’s courses are solely your responsibility.
• You waive any right to seek compensation for perceived inaccuracies, dissatisfaction, or technical difficulties encountered while using our services.
13.6 No Liability for Force Majeure Events
Skyspire Academy shall not be held liable for any failure or delay in performance due to force majeure events, including but not limited to:
• Acts of God (earthquakes, floods, pandemics).
• Government actions, legal restrictions, or regulatory changes.
• Cybersecurity incidents, hacking, or data breaches.
• Internet service provider failures or technical outages beyond our control.
• Strikes, labor disputes, or unforeseen work stoppages.
In such cases, Skyspire Academy reserves the right to modify, suspend, or terminate affected services without liability or refunds.
14. COPYRIGHT AND INTELLECTUAL PROPERTY
14.1 Ownership of Course Materials
All content provided through Skyspire Academy’s platform, including but not limited to videos, text, images, audio, course materials, presentations, and other educational resources, is the exclusive intellectual property of Skyspire Academy Private Limited or its licensors. These materials are protected by copyright, trademark, and other intellectual property laws of India and international treaties.
By purchasing or accessing our courses, you are granted a limited, non-transferable, non-exclusive license to use the content solely for personal educational purposes. This license does not grant you any ownership rights to the materials and does not allow for any modification, redistribution, or public sharing of the content, unless expressly permitted by Skyspire Academy.
14.2 Prohibited Uses of Content
You agree not to:
• Copy, distribute, or reproduce any part of the course content in any format, including but not limited to sharing it on websites, social media platforms, or other digital repositories.
• Sell, sublicense, or lease the content to third parties, including reselling access to any course or learning material.
• Use course materials for any commercial purposes, including creating derivative works, compiling instructional content, or utilizing it in business settings without prior authorization from Skyspire Academy.
• Record, download, or capture course videos, webinars, or live sessions for redistribution or sharing without express written permission from Skyspire Academy.
• Circumvent security measures designed to prevent unauthorized access to or distribution of our content.
Violation of these terms may result in immediate termination of access to our courses and potential legal action for intellectual property infringement.
14.3 Trademarks and Branding
The Skyspire Academy name, logo, trademarks, service marks, and any other brand identifiers are the exclusive property of Skyspire Academy Private Limited. You are prohibited from using any of our trademarks or branding without prior written permission, whether for commercial, promotional, or personal purposes. This includes, but is not limited to, the use of our logo on promotional materials, websites, social media accounts, or any public-facing content.
Any unauthorized use of our trademarks constitutes a violation of trademark laws and may result in legal action to protect our intellectual property rights.
14.4 User-Generated Content
If you create or submit any content while using Skyspire Academy’s services, including but not limited to course feedback, discussion forum posts, reviews, and shared resources, you retain ownership of that content. However, by submitting such content, you grant Skyspire Academy a perpetual, royalty-free, irrevocable, worldwide license to use, modify, distribute, and display your content for any purpose related to the promotion and operation of our platform, including but not limited to advertising, marketing, and public relations activities.
You agree that any user-generated content submitted to Skyspire Academy is original and does not infringe on the intellectual property rights of others. You are solely responsible for ensuring that any content you submit is free of any claims or violations of third-party rights.
14.5 Reporting Copyright Infringement
Skyspire Academy respects the intellectual property rights of others and expects users of its platform to do the same. If you believe that any content available on Skyspire Academy’s platform infringes your copyright or other intellectual property rights, please notify us through the following steps:
1. Provide a detailed written notice, including:
• A description of the allegedly infringing material.
• The location (www.skyspire.online) of the content on our platform.
• Your name, contact information, and a statement of good faith that the content has been infringed upon.
• A statement under penalty of perjury that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.
2. Submit the notice to help@skyspire.online, and we will respond in accordance with applicable copyright laws.
Upon receipt of a valid notice, Skyspire Academy may, at its sole discretion, remove or disable access to the infringing content while notifying the user who uploaded the content. The user may be allowed to file a counter-notice if they believe the content was removed in error.
14.6 Copyright Protection and Enforcement
Skyspire Academy will take reasonable measures to protect its intellectual property and uphold its rights under copyright law. This includes monitoring for unauthorized use of our course materials, trademarks, and user-generated content, as well as pursuing legal action when necessary to prevent the unlawful distribution or reproduction of our content.
If you violate the intellectual property rights of Skyspire Academy or our partners, we reserve the right to take appropriate action, including:
• Suspension or termination of your account.
• Permanent removal of access to courses and materials.
• Legal action to seek damages, injunctions, and any other remedies available under Indian law.
14.7 Third-Party Content
Skyspire Academy may include third-party content in its courses, materials, or platform, such as articles, videos, or software tools. These third-party materials are provided under specific licensing terms and are protected by copyright. You agree not to use, copy, or distribute these materials in violation of the applicable third-party copyright terms. Skyspire Academy is not responsible for any third-party content and disclaims liability for any harm or damages resulting from your use of such content.
14.8 Protection of Confidential Information
Skyspire Academy is committed to protecting the confidential information shared between us and our users. You agree not to disclose, share, or use any proprietary or confidential information belonging to Skyspire Academy, its affiliates, or instructors without prior written consent. This includes, but is not limited to, trade secrets, business strategies, financial information, and course materials not publicly available.
Violation of confidentiality obligations may result in legal consequences, including civil and criminal penalties.
15. LIMITATION OF LIABILITY
15.1 No Liability for Losses or Damages
Skyspire Academy Private Limited and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to the use or inability to use our platform, courses, or services, even if we have been advised of the possibility of such damages. This includes, but is not limited to, damages for loss of profits, goodwill, data, or other intangible losses.
By agreeing to these Terms and Conditions, you acknowledge that your use of Skyspire Academy’s services and courses is at your own risk. We make no warranties or representations regarding the effectiveness, accuracy, or suitability of the content and materials provided. Our services are provided on an “as is” and “as available” basis, without any warranty of any kind, express or implied.
15.2 Limitation of Total Liability
In the event that Skyspire Academy is found to be liable to you for any reason, including for any breach of these Terms and Conditions or any damages arising out of your use of our services, our total liability, whether in contract, tort, or otherwise, shall not exceed the total amount paid by you for the course or service that gave rise to the claim.
This limitation applies regardless of whether the claim arises from a single incident or multiple occurrences. You agree that this limitation of liability reflects a fair allocation of risk between Skyspire Academy and yourself, considering the nature of the services provided and the fees charged.
15.3 Exclusions from Liability
Certain jurisdictions may not allow for the exclusion or limitation of liability for incidental or consequential damages, so the above limitations may not apply to you. If any part of this section is held to be unenforceable, the remainder of this section shall remain in full force and effect. In such cases, the maximum liability of Skyspire Academy shall be the smallest amount permissible under applicable law.
15.4 Third-Party Links and Resources
Our platform may contain links to third-party websites or resources for your convenience. However, we do not control, endorse, or take responsibility for any third-party content, materials, or services. You acknowledge that any dealings you have with third-party vendors, including making purchases or entering into agreements, are solely between you and the third party. Skyspire Academy will not be held liable for any damages or losses arising from your interactions with third-party websites or services.
15.5 Service Interruptions
Skyspire Academy does not guarantee uninterrupted, error-free access to our platform and services. We may, at our sole discretion, interrupt the availability of our platform or certain services for maintenance, upgrades, or other operational needs. We shall not be liable for any losses or damages arising from such interruptions or delays.
In case of a service disruption, we will make reasonable efforts to notify users in advance. However, we do not guarantee that our platform will always be available or error-free, and you acknowledge that access to our platform may occasionally be temporarily unavailable.
15.6 Indemnification
You agree to indemnify, defend, and hold harmless Skyspire Academy, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, damages, liabilities, losses, or expenses, including legal fees, arising out of or related to:
• Your use or misuse of the platform or courses.
• Any violation of these Terms and Conditions by you.
• Any infringement of intellectual property or proprietary rights of Skyspire Academy or third parties.
• Any action that disrupts the normal operation of the platform or services.
This indemnity obligation will survive the termination of your account and these Terms and Conditions.
15.7 No Guarantees of Results
Skyspire Academy does not guarantee specific results, grades, or success from the use of our courses or services. The effectiveness of our materials depends on various factors, including but not limited to the user’s dedication, effort, prior knowledge, and the application of the skills learned. While we strive to provide high-quality educational content, we cannot guarantee any particular outcome, including success on examinations or career advancement.
You understand and agree that results may vary, and success is contingent upon your personal effort and commitment. We do not provide refunds based on individual results or outcomes achieved from our courses.
15.8 Force Majeure
Skyspire Academy shall not be held liable for any failure or delay in the performance of our obligations under these Terms and Conditions if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, acts of terrorism, governmental actions, war, fire, flood, strikes, failure of communications or internet service providers, or other events of force majeure.
In the event of a force majeure situation, Skyspire Academy will make reasonable efforts to continue its services or resume operations as soon as possible. However, we are not liable for any damages or losses caused by such events.
15.9 Disclaimer of Warranties
Skyspire Academy makes no express or implied warranties with respect to our platform, services, or course materials. We do not warrant that our platform will meet your expectations, be free from errors, interruptions, or bugs, or operate in an uninterrupted manner at all times.
By using the platform, you acknowledge that Skyspire Academy does not provide any warranties regarding the accuracy, reliability, completeness, or suitability of the content provided. We make no representations about the suitability of the materials for any particular purpose.
15.10 Legal Remedies and Dispute Resolution
In case of any dispute or legal claim arising out of these Terms and Conditions, both parties agree to resolve the issue through negotiation and mediation in good faith. If a resolution cannot be reached within a reasonable time, the dispute may be resolved through binding arbitration in accordance with the Indian Arbitration and Conciliation Act, 1996, or as amended from time to time. The venue for arbitration will be in India, and the proceedings will be conducted in the English language.
By agreeing to these Terms and Conditions, you waive the right to participate in class action lawsuits and agree that all disputes will be resolved individually through arbitration.
16. TERMINATION AND SUSPENSION OF ACCOUNTS
16.1 Termination by Skyspire Academy
Skyspire Academy reserves the right, at its sole discretion, to terminate or suspend your account, access to courses, or use of the platform at any time, for any reason, without notice. This may occur if we believe you have violated these Terms and Conditions, engaged in unlawful activity, violated the rights of others, or if your actions are disruptive to the normal operation of the platform.
In the event of account termination, you will no longer have access to the courses, resources, or any other features associated with your account. Any outstanding payments or obligations due at the time of termination remain payable.
Skyspire Academy may terminate or suspend your account under the following circumstances, including but not limited to:
• Failure to comply with these Terms and Conditions or our Code of Conduct.
• Involvement in fraudulent or illegal activities.
• Submission of false or misleading information during registration or account maintenance.
• Engagement in behavior that disrupts the learning environment, including harassment or discriminatory conduct.
• Failure to pay for the courses or services provided.
Upon termination, all rights granted to you under these Terms and Conditions will immediately cease, and you must discontinue all access to or use of the platform.
16.2 Termination by the User
As a user, you have the right to terminate your account at any time. However, termination of your account will not entitle you to any refund or reimbursement for previously paid courses or materials. Any outstanding fees or obligations owed to Skyspire Academy will remain payable, even after termination of your account.
To terminate your account, you must follow the account termination procedures outlined on the platform or contact our customer service team. Once your account is terminated, you will no longer have access to the courses or services provided by Skyspire Academy.
Skyspire Academy does not guarantee the removal of any data or content that may have been shared publicly, posted on forums, or otherwise made available through the platform. Upon account termination, we will make reasonable efforts to delete your personal information from our databases, except where we are required to retain it for legal, accounting, or regulatory purposes.
16.3 Suspension of Account
Skyspire Academy also reserves the right to temporarily suspend your account or restrict your access to certain features of the platform if we believe that you have violated the terms outlined in this agreement. Suspension may occur as a result of non-compliance with our policies, engagement in disruptive or unlawful behavior, or failure to meet financial obligations.
During the suspension period, your access to courses, materials, and other services may be limited or fully blocked. Suspension can be temporary or indefinite, depending on the severity of the violation. You may be notified of the suspension via email or other communication channels.
If your account is suspended, you may be required to take corrective actions, such as updating your account information, paying outstanding balances, or ceasing prohibited activities, before your account can be reactivated.
16.4 Consequences of Account Termination
Upon termination or suspension of your account, the following conditions apply:
• You will lose access to all course materials, resources, and services associated with your account.
• Any content or data you have submitted to the platform, including course progress, assignments, and personal information, may be deleted or deactivated in accordance with our data retention policies.
• Your ability to re-access the platform or services may be restricted, and you may be required to re-register if you wish to use our services again.
• Any payments made for courses or services are non-refundable, as stated in our refund policy.
• You may be required to settle any outstanding fees or charges incurred up to the point of termination.
Termination or suspension of your account will not affect any rights or obligations accrued prior to the date of termination or suspension.
16.5 Appeal Process
In the event that your account is suspended or terminated, you may appeal the decision by submitting a written request to Skyspire Academy’s support team. The appeal should clearly outline the reasons why you believe the termination or suspension is unjust or unwarranted, along with any supporting evidence.
Skyspire Academy will review the appeal within a reasonable time frame and make a final decision. However, please note that the decision of Skyspire Academy regarding account termination or suspension is final and binding. We reserve the right to reinstate your account or uphold the termination based on the findings of the review process.
16.6 Post-Termination Access
Upon termination or suspension of your account, your access to the platform’s features and services may be limited or revoked. However, you may still be able to access certain information or services after account termination, such as through customer service or other support channels, as required by law or applicable regulations.
Furthermore, even after your account has been terminated, certain terms of this agreement, such as those related to payment obligations, intellectual property rights, indemnification, and limitations of liability, will remain in effect.
16.7 Restoration of Services
If your account was suspended or terminated due to a violation of these Terms and Conditions, and if Skyspire Academy determines that you have addressed the issue, we may reinstate your account. However, reinstatement is at our discretion, and we are not obligated to restore services or access to courses.
Any reinstatement of services may be contingent on the settlement of outstanding fees, the completion of required actions, or the adherence to certain terms as specified by Skyspire Academy.
17. LIMITATION OF LIABILITY II
17.1 General Limitation of Liability
Skyspire Academy strives to provide high-quality online education services; however, we do not guarantee the accuracy, completeness, or reliability of the content and materials available through the platform. You acknowledge and agree that your use of the platform and services is at your own risk, and Skyspire Academy shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use or inability to use the platform, including but not limited to damages for loss of data, loss of profits, or business interruption.
This limitation of liability applies to all claims arising from or in connection with your use of the platform, including but not limited to:
• Errors or inaccuracies in course content or other materials.
• Unavailability of the platform due to technical issues, server outages, or maintenance activities.
• Any unauthorized access or data breach that may affect your account or personal information.
• Any interaction or communication between users on the platform, including forums, chatrooms, or private messages.
• Any issues arising from the downloading, installation, or use of materials from the platform.
Skyspire Academy does not guarantee that the platform will be error-free, secure, or that the materials provided are suitable for your individual educational needs. It is your responsibility to ensure that your use of the platform is compatible with your device, operating system, and internet connection.
17.2 Limitation of Liability for Content
The content provided by Skyspire Academy, including but not limited to course materials, videos, tutorials, and other educational resources, is for informational purposes only. While we make every effort to ensure the accuracy and relevance of the content, Skyspire Academy makes no representations or warranties regarding the effectiveness, timeliness, or applicability of the information provided.
Skyspire Academy will not be held liable for any decisions, actions, or outcomes based on the use of our content, and we strongly recommend that users conduct their own research and seek professional advice where applicable before taking any action based on the materials provided.
In addition, Skyspire Academy is not liable for any damages resulting from content submitted by third-party contributors, other users, or external sources not directly controlled by Skyspire Academy. The inclusion of third-party content or links on the platform does not imply endorsement or affiliation with those external parties.
17.3 No Liability for User Actions
You are solely responsible for your actions and interactions on the platform. Skyspire Academy is not liable for any disputes, damage, loss, or harm arising from your actions, including, but not limited to:
• Engaging in prohibited conduct as outlined in our Code of Conduct.
• Breaching any intellectual property rights or privacy laws.
• Misuse or unauthorized distribution of course materials or other content.
• Harassment, defamation, or any other harmful behavior toward other users.
Skyspire Academy cannot and does not control the behavior of users on the platform and therefore does not assume any liability for actions that occur between users. Any disputes or conflicts between users must be addressed directly by the parties involved.
17.4 No Warranty for Third-Party Services
Skyspire Academy may use third-party services, platforms, or vendors to support the functionality of our platform (such as payment processors, video hosting services, or course delivery tools). These third-party services are beyond our control, and we do not make any warranties or representations regarding their availability, quality, or reliability.
Skyspire Academy shall not be held liable for any issues arising from the use of third-party services, including payment processing failures, service interruptions, or technical malfunctions. If you encounter any issues with third-party services, you should contact the respective service provider directly for assistance.
17.5 Indemnification
You agree to indemnify and hold harmless Skyspire Academy, its employees, contractors, affiliates, agents, and other partners from any claims, losses, liabilities, damages, costs, or expenses, including legal fees, arising from:
• Your use of the platform or services provided.
• Your violation of any applicable law, regulation, or third-party rights.
• Any claims made by third parties due to your actions or use of the platform.
• Your breach of these Terms and Conditions or any other policies governing the platform.
This indemnification obligation will remain in effect even after the termination of your account or the closure of the platform.
17.6 Exclusion of Certain Damages
Under no circumstances shall Skyspire Academy or its affiliates be liable for any incidental, special, punitive, or consequential damages, including but not limited to lost profits, loss of data, loss of goodwill, or loss of business opportunities, whether or not advised of the possibility of such damages, arising out of or in connection with your use of the platform. This limitation of liability applies even if the cause of action is based on negligence, breach of contract, or any other legal theory.
Skyspire Academy’s maximum liability, regardless of the cause of action, will be limited to the amount you have paid to Skyspire Academy for the specific course or service that directly caused the damage, up to a maximum of the course fee paid.
17.7 Exclusions from Limitation of Liability
The above limitations of liability do not apply in cases of:
• Fraudulent misrepresentation or deceit by Skyspire Academy.
• Death or personal injury caused by Skyspire Academy’s negligence.
• Any other matter for which it is illegal or prohibited to exclude or limit liability under applicable law.
17.8 Force Majeure
Skyspire Academy will not be liable for any failure or delay in performance under these Terms and Conditions due to events beyond its reasonable control, including but not limited to:
• Natural disasters, such as earthquakes, floods, or severe weather conditions.
• Acts of war, terrorism, civil unrest, or government action.
• Power failures, internet service disruptions, or network outages.
• Strikes, labor disputes, or disruptions to services provided by third-party vendors.
In the event of a force majeure event, Skyspire Academy will make reasonable efforts to restore services, but we are not liable for any damages caused by such events.
18. GOVERNING LAW AND DISPUTE RESOLUTION
18.1 Governing Law
These Terms and Conditions, as well as any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of India. By using the services of Skyspire Academy, you agree to submit to the exclusive jurisdiction of the courts in India, specifically the courts located in the city of New Delhi, for any disputes that may arise under or in connection with these Terms and Conditions.
The choice of Indian law reflects the jurisdiction in which Skyspire Academy is registered and operates, and as such, any legal claims or disputes will be resolved under the appropriate Indian legal framework. This includes matters related to contract law, consumer protection, intellectual property rights, and digital content regulations.
18.2 Dispute Resolution
In the event of any dispute, controversy, or claim arising out of or relating to your use of Skyspire Academy’s services or these Terms and Conditions, you agree to resolve the issue through a series of steps before pursuing legal action:
18.2.1 Negotiation
Initially, both parties (you and Skyspire Academy) will attempt to resolve the dispute amicably through direct communication. Both parties agree to make reasonable efforts to negotiate in good faith and attempt to reach a mutually satisfactory resolution. This process may involve contacting our customer support team and providing details of the issue for investigation and resolution.
18.2.2 Mediation
If the dispute cannot be resolved through negotiation within a reasonable period, you and Skyspire Academy agree to participate in mediation, where a neutral third party will attempt to facilitate a resolution between the parties. The mediator’s role is to provide assistance and guide the process but not to make binding decisions. Mediation is typically a non-binding process, and both parties must agree to the terms of any settlement.
18.2.3 Arbitration
If mediation does not lead to a resolution, the parties may agree to submit the dispute to binding arbitration. Arbitration will be conducted in accordance with the rules of the Arbitration and Conciliation Act, 1996 of India, and the award of the arbitrator shall be final and binding. Arbitration will take place in New Delhi, India, and the language of the proceedings will be English.
You agree to the arbitration process as the final means of resolving any disputes, and you expressly waive the right to participate in a class action, jury trial, or other forms of collective dispute resolution.
18.3 Exceptions to Dispute Resolution Process
The dispute resolution process outlined above does not apply in cases where Skyspire Academy seeks to protect its intellectual property rights, enforce contractual obligations, or seek emergency relief. In such cases, Skyspire Academy reserves the right to seek immediate injunctive relief or any other appropriate remedy from the courts of India without the need to go through negotiation, mediation, or arbitration.
18.4 Class Action Waiver
You acknowledge and agree that any claims or disputes arising from your use of the Skyspire Academy platform or services shall be resolved individually, and not as part of any class or collective action. You waive your right to participate in any class action, class arbitration, or representative action against Skyspire Academy, its affiliates, or related parties. Any claims or disputes must be resolved on an individual basis and may not be consolidated with other claims.
18.5 Enforcement of Legal Rights
Skyspire Academy reserves the right to enforce its legal rights, including seeking injunctive relief, to prevent unauthorized access to its platform or services, or to protect its intellectual property rights, data security measures, or proprietary information. If you breach any terms or conditions, we may take appropriate legal action to protect our rights and ensure compliance.
18.6 Legal Fees
In the event that a legal dispute arises, and Skyspire Academy prevails, you agree to reimburse Skyspire Academy for any legal fees, court costs, and other expenses incurred in relation to the dispute. This may include the costs of arbitration or mediation if applicable. In the case where you prevail in the dispute, each party will bear its own legal costs and expenses unless otherwise determined by the arbitrator or the court.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: help@skyspire.online (for any kind of purchase related inquiries)
work@skyspire.online (for any kind of business or work related inquiries)
registered office address : Skyspire Academy, Village Gurha, Post Office Bara Pind, City Goraya, Jalandhar, Punjab, India – 144418.
By using Skyspire Academy’s website and services, you agree to these terms and conditions.
Skyspire Academy specializes in IELTS, PTE, CELPIP, and competitive exam preparation, along with private coaching for English language improvement.
Yes, all our courses are available online, allowing students to learn at their own pace from anywhere in the world.
Our classes include interactive live sessions, recorded lessons, practice exercises, and personalized feedback to ensure effective learning.
Yes, we offer comprehensive study materials, including vocabulary guides, practice tests, and exam strategies to help students succeed.
You can enroll by visiting our website, selecting your preferred course, and following the registration process.
We focus on innovative teaching methods, personalized coaching, and real exam strategies to help students achieve top scores with confidence.
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