Effective Date: Jan 1, 2025

Skyspire Academy Private Limited (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use, share, and protect it, and your rights regarding your information. By accessing or using our website, services, or engaging in any transactions with us, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect may include:

1.1 Personal Identification Information

When you register on our website, create an account, or contact us, we may collect personal details such as:

• Full name

• Email address

• Contact number

• Payment information (for purchasing courses)

• Location information (if necessary)

• Other information related to your use of our services.

1.2 Non-Personal Identification Information

We may also collect non-personally identifiable information about your interaction with our website. This can include:

• Browser type

• Device type

• IP address

• Pages visited and time spent on them

• Referring/exit pages

• Clickstream data

This data helps us understand how users interact with our website and allows us to improve the user experience.

1.3 Sensitive Information

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or financial information unless required for the provision of our services (e.g., payment processing). Any sensitive data you provide will be processed with explicit consent.

2. How We Use Your Information

We use your information for the following purposes:

• To process your transactions and provide you with access to our courses and services.

• To communicate with you about your account, services, or any issues related to your use of our website.

• To send you marketing communications, updates, or promotional offers (if you opt-in).

• To personalize your experience and offer content relevant to your interests.

• To improve the functionality, performance, and security of our website.

• To comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. These technologies help us remember your preferences and improve our service.

3.1 Cookie Management

You have the option to control or delete cookies through your browser settings. However, please note that disabling cookies may affect the functionality of certain features of our website.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• With service providers: We share information with third-party companies that help us operate our business, such as payment processors, email service providers, and IT support services.

• For legal compliance: We may disclose information when required by law, to comply with a legal obligation, or to protect our rights, property, or safety, or the rights, property, and safety of others.

• With your consent: We will only share your personal data with third parties if you provide explicit consent to do so.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes the use of encryption, secure servers, and access controls. However, please understand that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5.1 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

6. Your Rights Regarding Your Information

As a user, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request corrections or updates to your personal information if it is inaccurate or incomplete.

• Right to Erasure: You can request the deletion of your personal data, subject to legal obligations.

• Right to Restrict Processing: You can request restrictions on the processing of your personal data in certain circumstances.

• Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format.

• Right to Object: You can object to the processing of your personal data for certain purposes, including marketing.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cross-Border Data Transfers

Your personal information may be transferred to, and processed in, countries other than the one in which you reside. By using our services, you consent to the transfer of your information to countries outside of India, which may have different data protection laws. We will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

8. Marketing Communications

We may use your personal information to send you marketing communications, including promotional emails, newsletters, or information about new services. You can opt-out of receiving such communications at any time by clicking the unsubscribe link provided in each email or by contacting us directly. Your preferences will be updated accordingly.

9. Sensitive Personal Data

We do not collect sensitive personal data unless necessary for providing our services (for example, financial details for payments). If we request sensitive data, we will seek explicit consent from you before processing it. You may choose not to provide such data, and this will not affect your ability to use the general features of our services.

10. Automated Decision-Making and Profiling

We do not make decisions based solely on automated processing, including profiling, that would have a legal or significant effect on you. However, if this practice is adopted in the future, we will ensure transparency and provide appropriate safeguards.

11. Anonymization and Aggregation of Data

We may anonymize and aggregate your personal information for analytical and reporting purposes. This data is used in a manner that prevents any identification of individuals, and is solely for improving our services, website, and customer experience.

12. Data Breach Notification

In the event of a data breach that compromises your personal information, we will notify you as soon as possible. We will also take the necessary steps to mitigate any adverse effects of the breach. If required by law, we will report the breach to relevant regulatory authorities.

13. Review and Updates of Privacy Practices

We regularly review our privacy practices and this policy to ensure compliance with applicable laws and regulations. We will inform users of any significant changes, and any updates to the policy will be posted on this page.

14. Right to Lodge a Complaint

If you are dissatisfied with how we have handled your personal information, you have the right to lodge a complaint with the relevant data protection authority. In India, you may contact the Data Protection Authority at [Insert relevant authority details, if applicable].

15. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@skyspire.online

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to our data practices as outlined herein. We encourage you to review this policy periodically to stay informed about how we protect your personal information.